You can return or replace a product purchased from us, and within 14 days of receipt it is necessary to notify us by email - email@example.com and send the shipment back by filling out the following form for return or exchange.
Dowload here the RETURN AND REPLACMENT FORM
The items must be in the condition in which they were sent by us - new, unused and with their original labels. We will assess their condition and if it meets the above requirements, we will replace the goods or refund the amount within 14 days of receiving the shipment you wish to return. The amount will be refunded by bank transfer * according to the provided bank details to the return and exchange form. If the provided data is to a foreign bank and the recipient does not provide an alternative to a Bulgarian bank account, then the fees for SWIFT and the transfer are at the expense of the recipient.
Each TeAdore P. item is created with love, diligence and attention to detail. Please be careful when trying on clothes. If they have stains and / or other injuries, we reserve the right to refuse to return the items. We are not responsible for improperly treated clothes, so please follow the care instructions we have indicated on the label.
If you have any questions, please do not hesitate to contact us on firstname.lastname@example.org