By using the site www.teadore.bg and placing an order through it, you agree to be bound by the conditions set out below.
Please make sure you read and understand the Terms before placing your order. The version of the Terms that will apply to your order will be the one published on www.teadore.bg at the time you place the order.
TeAdore EOOD Headquarters: 14 Mladezhka Str., Kostenets 2030, Bulgaria
Contact: Teodora Hamami
In the online store www.teadore.bg we offer the opportunity to purchase handmade designer clothes in limited quantities. The final price of the items shown in www.teadore.bg includes VAT. The final price does not include delivery costs. Delivery is at the customer's expense. TeAdore P. reserves the right to change the prices of the goods offered in the online store.
Creating a registration:
Registration in the online store www.teadore.bg is not required for shopping. Registration allows you to monitor the current status of your orders and keep up to date with information on our page. At registration it is necessary to fill in the following data: name, surname, e-mail, telephone (optional). After registering, you can fill in the delivery address and invoice address, in case you want them to be saved and not fill them in each subsequent order again.
We offer the opportunity to shop as a guest without registration. When making an online order as a guest without registration, the customer is required to correctly fill in the data required for the issuance of a payment document and delivery information: valid phone number, e-mail contact address and address for delivery.This information is used only for processing your order.
The start of the trade relations between the consumer and "TeAdore" Ltd. takes place after sending an order through the online store www.teadore.bg. The customer selects the item (s), adds the selection to the online "cart" and confirms the order. Only those goods can be ordered that the online store allows to be added to the customer's / user's basket according to the mechanism of operation of the store. When the product is exhausted, the user can make an inquiry for an individual order with the "Make an inquiry" button.
After placing the order, if you have provided us with an email address, you will receive an automatic confirmation summarizing the order (order number, products, prices, quantity, etc.)At this point the contract between the user and TeAdore P. is concluded.
Acceptance of the order begins the moment an employee of the company gets acquainted with it. If the order is sent outside working hours, its execution will begin on the next working day. If for some reason we can not fulfill the order, we will notify the user as soon as possible.
The information in the online store is updated in real time. However, it may contain errors or inaccuracies, and site availability information may not be complete or current. In the event of a change in the value of the ordered goods in the period between the sending of the order and its launch, the customer pays for the goods at the price at which he ordered it.
Receipt of an order is done through the courier company "Econt Express", with which the company "TeADore" Ltd. has a contract. Orders are delivered to the personal address of the customer or the office of the courier company performing the delivery depending on the information provided by the user.
Orders worth up to BGN 299 have a fixed delivery price to the address specified by you - BGN 4.99. Orders over BGN 299, which are sent by cash on delivery, are free of charge. The standard delivery time for available items is from 2 to 5 working days from receipt of the order (except for settlements that are serviced according to the schedule of "Econt"). Delivery may take longer in case of unforeseen events.
Delivery time for an individual order (when the item is sold out and we have confirmed the production of the item specifically to order) is up to 10 working days. Orders are processed until 4 pm on working days. Orders received after 4 pm are processed on the next business day. Orders received on Saturdays and Sundays, as well as national holidays, are processed on the first working day. If the shipment cannot be processed, you will be notified on the specified phone / email by our employee. The customer has the right to refuse the ordered goods if it is damaged during transportation.
When paying by cash on delivery, the customer pays the amount due upon delivery of the goods by the courier. No advance payment is required. At the time of payment of the order, the contract of sale is considered fulfilled by both parties. The payment method is active only for Bulgaria.
Purchased goods from www.teadore.bg can be returned or exchanged and within 14 days of receipt it is necessary for the user to notify us by email email@example.com and send the shipment back with a completed Return or Exchange Form.
They must be in the condition in which they were sent by us - new, unused and with their original labels. If the clothes have stains and / or other injuries - damaged, soiled, washed, ironed, worn (except to be measured) or with traces of makeup, we reserve the right to refuse to return the items. We are not responsible for improperly treated clothes. It is necessary to follow the care instructions that are indicated on the indicative labels. Their condition must meet the above requirements in order to replace the items or refund the amount within 14 days of receipt of the shipment. The amount will be refunded by bank transfer for provided bank details in the Return and Exchange Form. If the provided data is to a foreign bank and the recipient does not provide an alternative to a Bulgarian bank account, it is possible that additional fees will be charged by the servicing bank.
In case of a dispute between a client and TeADore EOOD regarding the interpretation, fulfillment or termination of these terms, we recommend that you contact us to try to resolve the disagreement. Bulgaria legislation. Body for alternative dispute resolution within the meaning of Art. 181n, al. 4 of the CPA are the conciliation commissions of the Consumer Protection Commission.
Customers can also contact the European Commission's Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr/.
With the gift voucher the consumer can shop in the TeAdore P. boutique on “P. Parchevich 36 ”, 1000, Sofia
The voucher offers a choice of different amounts / values.
TeAdore P. strives to show products realistically, including their composition and colors. The color that is seen depends on the computer system used and TeAdore P. cannot guarantee that the screen used by the user will show all colors equally.
The dimensions of an item are only approximate to get an idea of the model or cut of the a garment and do not guarantee the actual dimensions of the item. The final dimensions of an item may vary depending on the production material.